The second-hand marketplace Users Share Anger Regarding Sizing Modifications
Vinted users have been reacting angrily due to a modification that led to products showing incorrect sizing.
The second-hand shopping app has altered its sizing categories for women's and children's garments failing to inform all users about the change.
Digital Channels Response
Many shoppers and sellers are expressing on platforms saying Vinted listings now show an altered size classification than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
It has advised users to check their listings and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Updates
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she said.
Manual Updates
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"Personally, this is quite irritating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million users, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, the platform withdrew an update regarding delivery choices after backlash from users.